Privacy policy.
Privacy Policy for Manufacturers Transportation Inc (MTI)
Effective Date: June 10, 2024
Manufacturers Transportation Inc (MTI) values the privacy of its users, partners, customers, affiliates, and those with a vested business interest during a transaction. This Privacy Policy ("Policy") outlines how we collect, use, and protect personal information from those who use our website, mobile application, SMS services, web portals, or general business services. By using our services, you consent to the data collection and usage practices described in this Policy.
Changes to the Policy
We reserve the right to modify this Policy at any time. It is your responsibility to review this Policy periodically for updates. If significant changes are made, we will notify you via email. Continued use of our services following the posting of changes constitutes acceptance of those changes.
Scope of the Policy
This Policy applies to MTI and governs any data collection and usage by us through our website(s), mobile applications, SMS messaging, web portals, or other business services. It does not apply to the practices of companies that MTI does not control or to individuals not employed or managed by us. We encourage you to review the privacy policies of any third-party sites you visit.
Information We Collect
Personal Information:
Voluntarily provided information such as name, phone number(s), address, email address, billing and/or credit card information, which may be used for purchasing products and services and delivering requested services.
Information provided to us by key users, customers, partners, affiliates, or others to facilitate our services, which may include personal information of those involved in the process of moving freight.
Automatically Collected Information:
Information collected through cookies, third-party tracking technologies, and server logs.
Non-Personal Information:
Anonymous demographic information such as age, gender, household income, political affiliation, race, religion, browser type, IP address, and operating system.
Websites visited by our users to understand service and product popularity.
Why We Collect Information
We collect information for the following reasons:
To understand your needs and provide requested services.
To provide access to web-based services, including online portals and mobile applications.
To improve our services and products.
To send promotional emails with your consent.
To contact you for surveys or market research with your consent.
To customize our website based on your online behavior and preferences.
For customer service-related objectives, including delivery statuses and notifications.
For security purposes to prevent unauthorized access to services, products, or information.
To communicate and exchange information to facilitate our services.
Use of Information Collected
MTI does not sell, rent, or lease customer lists or names to third parties. We may use personal information to:
Operate our website and deliver requested services.
Inform you of other products and services from MTI.
Conduct surveys and research related to current or future services.
Contact you about offers from external business partners with your consent.
We use third-party social media features, which may collect your IP address and require cookies. These services are governed by the privacy policies of the providers.
MTI may use your cell phone number to send automated or human-generated text messages related to our services, products, or offerings.
Disclosure of Information
MTI may disclose your information under the following circumstances:
As necessary to provide services or products related to freight fulfillment and services ordered by our customers.
In other ways described in this Policy or to which you have consented.
In the aggregate with other information so your identity cannot be reasonably determined.
As required by law or in response to a subpoena or search warrant.
To outside auditors who agree to keep the information confidential.
As necessary to enforce our Terms of Service.
To maintain and preserve our rights and property.
To facilitate business operations requiring information sharing.
For GPS-enabled tracking with third-party vendors.
To report a crime, criminal action, regulation, or violation of contract.
Non-Marketing Purposes
MTI may contact you for non-marketing purposes (e.g., bug alerts, security breaches, account issues, changes in services, informational requests, security verification, delivery notifications, or updates). Notices may be posted on our website, sent via email, SMS, newsletters, phone, or other public means.
Children Under 13
MTI does not knowingly collect personal information from children under 13. If such information is inadvertently collected, we will take steps to delete it or obtain verifiable parental consent. Children under 13 must have parental permission to use our website.
Unsubscribe or Opt-Out
To discontinue receiving communications from us, email mti@manutransport.com. To opt-out of third-party communications, visit the specific website to unsubscribe. Communications received by A2P SMS services may be unsubscribed from by replying with the word “STOP”.
Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site that collects your personal information.
Notice to European Union Users
MTI's operations are in the United States. By providing personal information, you consent to its transfer, storage, and use as described in this Policy.
Security
MTI takes precautions to protect your information. Sensitive information is encrypted and transmitted securely. Only employees who need access to perform specific jobs are granted access to personal information. Our servers are kept in secure environments to prevent unauthorized access, loss, misuse, or disclosure.
Data Ownership
All data and information entered, accessed, or modified within our electronic platforms are owned by MTI and considered confidential. User actions within an application, including retrieval, updates, changes, and new information, are recorded for security, audit, and compliance purposes.
Mobile Applications
MTI operates and publishes the MTI Mobile Companion, a mobile application. Mobile applications and web portals may store information on your device, such as usernames, passwords, or API keys, solely for authenticating users against the company’s servers. We do not collect additional personally identifiable information from users. Any mobile application not published by MTI should have its own privacy policy and is not under the control of MTI or this privacy policy. We do not collect, sell, lease, or publish any personal information collected using our Mobile App(s) unless disclosed or otherwise stated in this policy. Any future mobile applications not named directly in this policy but published and operated by MTI also fall under this policy.
Acceptance of Terms
By using our website, mobile app, or entering into a business relationship with MTI, you accept the terms of this Privacy Policy. If you disagree with the terms, please refrain from using our sites, services, or engaging with us as a partner or vendor.
Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: operations@manutransport.com
Telephone: 972-562-8686
Mailing Address: Manufacturers Transportation Inc, PO BOX 557, McKinney, TX 75070